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Support
A person reads the inbox · support@findmytide.com
Email support@findmytide.com. Telling us the station name and roughly when you were looking makes almost any report answerable.
Common questions
The list says there are no stations near me
Most of the North American landmass is a long way from tidal water, so this is a normal answer rather than a fault. Search for a station by name or region, or open the map and pick a station near the coast you are heading to.
The times look wrong by several hours
Times are shown in the station’s local timezone, not yours. Read a Maine station from Denver and you will see Eastern time. This matches how official tide tables are published, and it is the only way a forecast for somewhere else is readable.
The height does not match what I see at the water
Predictions are astronomical. Actual water level departs from them because of barometric pressure, wind, storm surge and river discharge — routinely by 0.1–0.3 m, and by a metre or more in a storm. Heights are also stated against the station’s chart datum, which is a fixed reference and not the same as depth where you are standing.
The curve between the highs and lows looks smoothed
For about 60% of US stations, it is. NOAA publishes full harmonic constants for 1,250 stations; the other 2,242 are subordinate stations, where NOAA derives high and low water by applying time and height corrections to a nearby reference station. The turning points are as accurate as NOAA’s own published tables — the curve drawn between them is a smooth approximation rather than a computed one.
My spot is not a station
Open the nearest station instead — every station page lists the six closest to it. Prediction quality falls off with distance, and it falls off faster in inlets, estuaries and narrow straits than on open coast. The app also lets you drop a pin anywhere on the map.
Will you add the UK, Australia, or somewhere else?
Each country needs its own licensed dataset, so it is a real piece of work rather than a switch. Tell us where you are and it goes on the list.
Can I ask an AI assistant about tides?
Yes. Find My Tide runs an MCP server that Claude, Cursor, VS Code and other AI assistants can connect to, free and with no account. Tides in your AI assistant has one-click setup and the server address.
Metres or feet
The toggle is in the header and applies everywhere, including water temperature — °C with metres, °F with feet. It is remembered between visits, and it is shared with the app.
Not for navigation
Find My Tide is not suitable for navigation.
Do not use it to plan safe passage, clearance or anchorage. Use official tide tables and charts from your national hydrographic office. Sources, licences & safety has the full notices.
Reporting something wrong
For a prediction that looks wrong, send the station name, the date and time, what the page showed, and what you were comparing it against. Predictions are checked against NOAA’s published tables on every build, so a genuine disagreement is worth knowing about and is usually reproducible.